Emily Ratsavong | Projects

Projects

My portfolio showcases a wide range of projects that I have completed, including both programming and UI/UX design. Check out my work below and click on each project to learn more!

ML Model for Customer Cases at Alliant Energy

The goal of this project was to create a machine learning model that uses natural language processing techniques to classify and predict the close reason given the details of a customer complaint case.

BusTo - UX Design and Cultural Probe

For this project I used a cultural probe to understand user needs, problems, frustrations, breakdowns, and workarounds in the context of a mobile app. My user population is anyone who uses public transportation apps, specifically for the bus system in Madison, WI. The two particular users that I chose regularly use the bus because they live further away from campus. So they have the most experience using different bus routes and transit apps.

Kingdom Unity Game

Kingdom is a 2D action-adventure game that combines elements of survival, exploration, combat, and base-building.

Players wake up into the role of the main character that finds themselves stranded in a mysterious land filled with monsters and challenges.

To survive and discover more about the kingdom, players must collect resources, explore the world, engage in combat with various enemies, and upgrade their base, armor, and weapons.

UX: Grocery Store App Interface

The assignment was to observe an activity and from that identifying the main problem that that activity faced. We chose the process of grocery shopping and defined our problem statement which was that "Grocery store layouts of categories, items, and checkouts should be efficient for customers". With that we conducted user interviews, generated ideas through affinity diagrams, wire-framed iterations of our app, and finally were able to design a prototype that would solve this issue.

Library Kiosk Design Ethnography

In my class CS 570: Intro to Human-Computer Interaction we were tasked with doing a design ethnography and creating a design for a technology a user could physically interact with. The goal of this project was to practice different UX research methods as well as to come up with a design that isn't necessarily just an app or website but a technology that required other physical interactions (ie. a SmartBoard).

Closet Calendar Mobile App

Our app is an improved version of a calendar that lets the user keep track of the clothes that they have worn and will wear.

For a lot of people, thinking about outfits is time-consuming! Our app will help you remember what clothes you like/dislike and also what you recently wore. Users can also plan future outfits! This can also help declutter your closet after seeing what clothes you might not wear very often.

Design Journal and Personal Work

My Design Journal is where I explore and share my personal and creative projects. Here is where I explore digital art, and you'll find everything from zine covers to 3D modeling, along with a diverse collection of experimental work.